Fast and helpful in e mail
Placed an order and after about a week later of not thinking having it arrived at my house I tried to contact through phone. Unfortunately no answer. so tried again after weekend still no answer.
Went with sending an e mail at this point was frustrated and my e mail may came across little hostile, not expecting to not hear back untill next day had a response within 5 mins with details of delivery date and signed for post. And they had handled in in a plesent way.
So thank you for handling it well who ever had to put up with me item had been received and was well packed
Only thing is can't reach via phone
But 5 star due to
How well handled a consumer who was angry and frustrated, quick and helpful.
How fast it arrived(my fault I haven't realised it arrived).
Solid packaging and pricing. (No one was easily getting into the parcel).
Shall use again thank you